Your privacy is important to 123 Service Dogs and its corporate affiliates (“123 Service Dogs”, “we”,
“us”, or “our”). This Policy explains how 123 Service Dogs collects, uses, discloses, and retains your
information in the course of conducting business and also applies to users that access 123 Service Dogs’s
website available at: https://123servicedogs.com.
Your Consent
When you provide us with your personal information, you consent to 123 Service Dogs’ collection, use,
disclosure, and retention of your information in accordance with this Privacy Policy and as otherwise
permitted by law.
Personal Information
“Personal information” means information about an identifiable individual that allows someone to
identify or contact you, including, for example, your mailing address, telephone number, or e-mail
address or your corporation, organization, practice or business name, business mailing address, business
telephone number or business e-mail address as well as your name and position. Personal information
refers to any information you provide to 123 Service Dogs including, information relating to your dog,
or any other information required for us to provide our services.
How 123 Service Dogs Collects Your Personal Information
You may be asked to voluntarily provide your personal information to 123 Service Dogs anytime you are
in contact with us, including when you purchase services through our website or telephone customer
service. In those circumstances, you can choose not to provide certain requested personal information,
however, we may not be able to provide the full range of our services to you.
How 123 Service Dogs Uses Your Personal Information
123 Service Dogs uses your personal information for various purposes in the regular course of business,
including, assisting us in supplying service information, capturing customer survey data, account
management purposes, resolving customer queries, designing new initiatives and for a variety of other
internal uses.
If you decide to complete the registration form on our website or register to receive insights, you will need
to provide certain personal information. By doing so, you agree to receive communications relating to the
specific request such as announcements and upcoming events. You may unsubscribe from our electronic
newsletters and similar messages by using the self-service unsubscribe procedure or by contacting us at
info@123servicedogs.ca. From time to time, we may use your personal information to communicate with
you regarding important matters, such as information about our services or updates to our Privacy Policy
or the terms of use that govern 123 Service Dogs’ website.
Disclosure of Personal Information
Affiliates – 123 Service Dogs and its affiliates may share your personal information with each other and
use it in connection with our relationship with you for the provision of our services, in accordance with this
Privacy Policy.
Others – 123 Service Dogs may disclose your personal information as required by legal disclosure
obligations under applicable law, including to comply with a subpoena, warrant or court or arbitral order,
or litigation disclosure obligations. 123 Service Dogs may also disclose your personal information if 123
Service Dogs reasonably believes disclosure is necessary or appropriate in connection with national
security, law enforcement, or other issues of public importance. 123 Service Dogs may also disclose your
personal information as otherwise required by law, or authorized by law in connection with a legal
investigation, or if 123 Service Dogs reasonably believes the disclosure is necessary or appropriate to
protect and enforce 123 Service Dogs’ legal rights, interests and remedies or protect the business,
operations, or clients of 123 Service Dogs or other persons (including detecting and preventing fraud and
preventing violation of the terms of use that govern 123 Service Dogs’ website). 123 Service Dogs has no
control over, or responsibility or liability for, the further use, disclosure, and retention of your personal
information disclosed in those circumstances, and the further use, disclosure, and retention of the disclosed
information is not subject to this Privacy Policy.
Retention, Location, and Protection of Personal Information
123 Service Dogs retains your personal information for the period necessary to fulfill the purposes outlined
in this Privacy Policy or such longer retention period as may be required or permitted by applicable law.
123 Service Dogs will store and process your personal information in Canada and other countries. The laws
of other countries regarding the collection, use, disclosure, and retention of personal information may be
different from the laws of Canada, and their laws may be different from the laws of your country. The
disclosure of your information in accordance with this Privacy Policy may result in your personal
information being transferred outside of Canada or your country.
123 Service Dogs employs reasonable safeguards – including administrative, technical and physical
measures – appropriate to the sensitivity of the personal information in its possession or under its control in
order to protect that information from unauthorized access, collection, use, disclosure, disposal, or similar
risks. While 123 Service Dogs uses reasonable efforts to protect your information, no method of
transmission over the internet, or method of electronic storage, is 100% secure, and therefore, 123 Service
Dogs cannot guarantee absolute security of your personal information.
Notification of Changes
123 Service Dogs may change this Privacy Policy from time to time by posting a new version of this Privacy
Policy on 123 Service Dogs’ website at https://123servicedogs.com. 123 Service Dogs’
collection, use, disclosure, and retention of your personal information will be governed by the version of
this Privacy Policy in effect at that time. Your continued dealings with 123 Service Dogs subsequent to any
changes to this Privacy Policy will signify your consent to the collection, use, disclosure, and retention of
your personal information in accordance with the changed Privacy Policy. Accordingly, you should check
the “Last Updated” date of this Privacy Policy and review any changes since the last version.
Contact Us
If you have any comments or questions about this Privacy Policy or your personal information, please
contact us by mail, facsimile, or email at: info@123servicedogs.ca